Return and Refund Policy

Thank you for choosing SIIP Drink, where Pamper Your Hydration through Our Drink. We take pride in providing high-quality products and services to our valued customers. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.

30-Day Return Policy:

We gladly accept returns within 30 days of the first purchase date. Please include the original order confirmation or packing slip when returning an item.

How to Initiate a Return:

  1. Contact Us: Before returning any items, please contact our return team at info@siipdrink.com to initiate the return process.
  2. Package the Item: Pack the item securely in its original packaging, including any accessories if you have provided.
  3. Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.

 

For First-Time Orders (within 30 days)

  1. 30-Day Guarantee: Applicable to your first order only.
  2. Return Packing Slip: You will receive a return packing slip.
  3. Product Usage Limit: No more than 25% of the product should be used.
  4. Refund Process: Upon return of the product, the refund will be processed within 2 days, minus the shipping cost for the return.

 

For Second and Subsequent Orders

  1. Unopened Product: Returns are only possible if the package has never been opened.
  2. Return Packing Slip: You will receive a return packing slip.
  3. Refund Process: Upon return of the product, the refund will be processed within 2 days, minus the shipping cost for the return.


Contact Information:

If you have any questions about our refund and return policy, please contact us by email at info@siipdrink.com